Shipping & Returns

Shipping & Returns

Shipping

We carefully pack every order but sometimes damage can occur in transit. If your product arrives damaged, please report it to us by emailing here or calling 954-963-5090 within 7 days. Thank you!

*Free UPS Ground Shipping on US orders

Please contact us directly for expedited shipping @ here.

International Shipping

GOLDFADEN MD is happy to ship internationally, but your order may be subject to duties and taxes when entering your country. GOLDFADEN MD reserves the responsibility of these charges, as any import taxes and/or duties are the sole responsibility of the customer. Please call 954-963-5090 or email us here to speak with one of our customer service representatives about your international order. 

 

International Flat Rate Shipping = $39.95

Samples

All orders placed on www.goldfadenmd.com will receive a free sample of one of our coveted products. 

Returns

We hope you absolutely love your products! But if you don't, all items purchased through Goldfaden Skincare will have a 14 day, 100% money back guarantee. We cannot accept returns of products purchased from other retail outlets. Due to the high cost of clinically tested ingredients, and factual, proven results in independent laboratory testing, Goldfaden Skincare does not issue refunds on opened products. Special Orders and Sale Items are excluded. Currently, no exchanges are accepted. Only a return can be processed, and then a new order may be issued for the item desired. We regret that original shipping costs and return freight charges cannot be reimbursed. When returning an item, please pack the goods securely, the same way they were shipped and keep a record of the method and date of your return shipment as we will not be responsible if the item is damaged or lost in transit back to us.

Also, please include your packing slip, receipt, (or a note) with your name, phone number, and the reason for returning the product(s). We cannot accept returns on used products.

To initiate a return:

Please submit an email with your complete order info through the Contact Us link

or by calling 1-888-830-9420.

Copyright Information:

Copyright 2017. No part of this website may be reproduced in any way without the written permission of Gary Goldfaden, M.D. and Goldfaden Skincare, Inc.

**These statements have not been evaluated by the Food and Drug Administration. Goldfaden Skincare products are not intended to diagnose, treat, cure, or prevent any disease.